Assistant Project Manager
Noida, UP, IN, 201305
Job Summary
The Assistant Manager will be responsible for managing the day-to-day operations of Smart City and Safe City projects, ensuring high availability of Integrated Command & Control Center (ICCC) infrastructure, surveillance systems, intelligent traffic management systems, public safety solutions, and ICT networks. The role includes coordinating with clients, OEMs, vendors, and internal teams to ensure efficient service delivery and compliance with SLA requirements.
Key Responsibilities
- Manage operations and maintenance of Smart City and Safe City solutions.
- Monitor the performance of ICCC platforms, CCTV surveillance, Video Management Systems (VMS), ANPR, Facial Recognition Systems (FRS), Public Address Systems (PAS), and Intelligent Traffic Management Systems (ITMS).
- Ensure compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Coordinate preventive and corrective maintenance activities.
- Lead incident management, root cause analysis, and timely resolution of critical issues.
- Coordinate with government authorities, clients, OEMs, vendors, and field teams.
- Prepare operational reports, dashboards, MIS, and performance reviews.
- Support project audits, documentation, and regulatory compliance.
- Ensure cybersecurity and information security practices are followed.
- Supervise field engineers, operators, and service partners.
- Manage spare inventory, asset records, and warranty tracking.
- Participate in project expansion, system upgrades, and technology implementation.
Required Skills
- Strong knowledge of Smart City and Safe City technologies.
- Experience with ICCC operations and command center management.
- Knowledge of CCTV, Networking, Servers, Storage, Video Analytics, ITMS, IoT, GIS, and SCADA systems.
- Understanding of Windows/Linux servers, virtualization, databases, and cloud technologies.
- Familiarity with networking protocols, fiber infrastructure, and cybersecurity fundamentals.
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent communication, stakeholder management, and team leadership abilities.
- Proficiency in MS Office and MIS reporting.
Key Competencies
- Leadership and team management.
- Project coordination.
- Vendor and stakeholder management.
- Customer-focused approach.
- Decision-making under pressure.
- Planning and organizational skills.
- Strong analytical and reporting capabilities.
Preferred Certifications
- ITIL Foundation
- PMP/PRINCE2
- Cisco CCNA/CCNP
- CCTV/VMS OEM certifications (e.g., Milestone, Genetec, Hikvision, Bosch)
- Cybersecurity certifications (e.g., CompTIA Security+, CEH)
Specialization Description
Responsible for improving or developing new products, components, equipment, systems, technologies, or processes including:
- Ensuring that research and design methodologies meet established scientific and engineering standards
- Assisting with formulating business plans and budgets for product development
- Analyzing quality/safety test results to ensure compliance with internal and external standards
- Keeping abreast of new developments in the industry and translating those developments into new and viable options for the organization and customers
- Organizing technical presentations to customers and/or industry groups
- Monitoring product development outcomes to ensure technical, functional, cost, and timing targets are met In some organizations, may be responsible for managing product regulatory approval process
Level Description
Experienced level professional that applies practical knowledge of job area typically obtained through advanced education and work experience. Works independently with general supervision. Works to achieve operational targets within the job area with a direct impact on function / sub-function results. Problems faced are difficult but typically not complex. May influence others within the job area through explanation of facts, policies and practices.