Mgr- Service Delivery

Consulting Delivery Manager

Must be a US Citizen or current Green Card Holder.  No sponsorship available now or in the future. NO OPT or EAD.

NEC DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE.

About the Role

We are seeking an experienced Consulting Delivery Manager with a strong technical background to lead the delivery of Digital Identity and Vision AI solutions for our global clients.
In this role, you will manage end-to-end delivery of projects, ensuring that our Digital ID SaaS platform and Vision AI products are implemented successfully across government and enterprise clients. You will coordinate global development and consulting teams, translate client requirements into actionable delivery plans, and ensure projects meet scope, timelines, and quality expectations.
You will work with industry-leading technologies such as NEC Corporation’s NeoFace facial recognition, iris recognition, video analytics, and digital identity platforms.

Key Responsibilities

Delivery Management
•    Lead the delivery of digital identity and Vision AI solutions across multiple client engagements.
•    Manage project plans, resource allocation, timelines, and budgets to ensure successful delivery.
•    Identify and mitigate risks and resolve issues to maintain delivery quality and client satisfaction.

Client Engagement & Consulting
•    Serve as the primary point of contact for clients during project delivery.
•    Translate client needs and business requirements into clear, actionable delivery plans.
•    Provide strategic guidance on implementation of digital identity and biometrics solutions.
•    Conduct workshops, presentations, and training sessions with clients and stakeholders.

Cross-Functional Coordination
•    Collaborate with product managers, engineering, and sales teams to estimate project scope and resources, design solutions, and ensure successful  implementation.
•    Work with global teams in the US, Japan, and other regions to coordinate delivery efforts.
•    Ensure alignment between client expectations, product capabilities, and technical feasibility.

Quality & Performance
•    Define and track KPIs for delivery success and project health.
•    Ensure adherence to best practices in project management and delivery methodologies.
•    Drive continuous improvement in delivery processes and client engagement strategies.

This list is intended only as a guide and summary of the typical functions of the position. It is not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties to which the employee may be assigned. An employee’s supervisor may ask the employee to perform additional duties or take on additional responsibilities without notice. This list is neither complete nor permanent and may be amended at any time in the Company’s sole discretion. 

Prerequisites

•    Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
•    8+ years of experience in technical consulting, delivery management, or project leadership.
•    Strong knowledge of digital identity, biometrics, and related technologies.
•    Proven experience managing multi-geography, cross-functional project teams.
•    Demonstrated success in delivering complex technical solutions to enterprise or government clients.
•    Familiarity with machine learning, computer vision, and SaaS platforms.
•    Experience with Agile delivery methodologies and project lifecycle management.
•    Excellent client-facing, communication, and stakeholder management skills.
•    Analytical and problem-solving mindset, capable of managing multiple projects simultaneously.

Supervisory Responsibility

Supervisory responsibilities for delivery resources. Managing teams and setting Carrear paths and goals for team members. Managing Projects of different sizes and teams combining internal resources and subcontractors.

ABOUT NEC CORPORATION OF AMERICA

Headquartered in Irving, Texas, NEC Corporation of America (NEC) is a leading technology integrator providing solutions that improve the way people work and communicate. NEC creates the social values of safety, security, fairness and efficiency to promote a more sustainable world where everyone has the chance to reach their full potential.

With a global team of 100,000, and 64,000+ technology patents, we deliver one of the industry’s strongest and most innovative portfolios of communications, analytics, security, biometrics, and technology solutions that unleash customers’ productivity potential. Through these solutions, NEC combines its best-in-class solutions and technology to solve today’s most complex business problems. NEC Corporation of America is a wholly owned subsidiary of NEC Corporation, a global technology leader with a presence in 140 countries and $27 billion in revenues. Backed by 123 years of innovation and experience, NEC knows what it takes to change and stay ahead of technology's continuous evolution. It is our capability to leverage decades of award-winning technologies and research that has enabled NEC to remain an Information and Communications Technology (ICT) leader and through problem resolution, bring new value to people, organizations, and society.

NEC Corporation of America and its subsidiaries is committed to the maximum utilization of all human resources and the goal of Equal Employment Opportunity/Affirmative Action. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, marital status, disability, genetic characteristics, height, weight, arrest record pertaining to misdemeanors or status as a Vietnam era or special disabled veteran, or any other class protected by applicable federal, state, or local laws.

EOE-Minorities/Females/Protected Veterans/Individuals with Disabilities.