Senior Application Engineer

About the role

Deliver NEC solutions into live operational service for our suite of emergency service products across our entire customer portfolio.  Build, commission, upgrade critical communications platforms, Computer Aided Dispatch (CAD) systems, provide coaching and technical support, manage tasks via Azure DevOps.

What You’ll Do

• Build, commission, and upgrade NEC Control Room systems in emergency services customers
• Troubleshoot hardware and software issues like a pro.
• Support projects from start to finish, managing tasks in Azure DevOps.
• Keep standards high by following and improving engineering documentation.
• Share your knowledge—coach colleagues and provide technical support.
• Be part of a 24/7 on-call team delivering exceptional customer service (travel required).

What We’re Looking For

• 2+ years in similar roles
• Experience in the operating IT systems for the Emergency Services sector.
• Strong troubleshooting skills and experience within project frameworks
• Excellent communication and relationship-building abilities
• Familiarity with ITIL processes

Ready to Apply?
Update your resume and show us how your applications experience aligns with this role. Tell us why you're the right fit – we want to see your expertise in action to give your application full consideration.

Why NEC?

At NEC Australia, we’re more than a technology company—we’re a team of innovators shaping the future. With over 50 years in Australia, we bring together the best technology and the smartest people to drive excellence. We work across industries, helping businesses thrive and creating a safer, smarter society.

NEC Australia is an exciting period of growth with numerous new projects for our high-profile customers.  This is a unique opportunity to join us as we’re looking forward to a bright future for our organisation.

What’s In It for You?

We value our growing number people and offer a fantastic workplace culture, career growth opportunities, and industry-leading benefits, including:
✅ Bonus & wellness days (after 6 months)
✅ 14 weeks paid parental leave
✅ Up to 4 paid volunteer days per year
✅ Discounts on health insurance, travel, entertainment & more
✅ Salary sacrificing options (car leasing, super, etc.)
✅ Employee Assistance Program – free, confidential support for you & your family

Join Us & Make an Impact!

At NEC, we embrace diversity, equality, and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and individuals from culturally diverse backgrounds.

Ready to take your career to the next level? Apply now and let’s build something amazing together