Applications Engineer

About the role

We're seeking a hands-on Applications Engineer to deliver and support NEC's critical emergency services platforms across our national customer base.

This is a technical role where you’ll be actively involved in building, deploying, and troubleshooting real-world systems, not just coordinating or overseeing delivery. You’ll work directly on live operational environments, ensuring mission-critical solutions perform when it matters most.

You’ll take ownership of end-to-end engineering activities, including building, commissioning, upgrading, and supporting systems such as Control Room technologies and Computer Aided Dispatch (CAD) platforms, while managing delivery tasks through Azure DevOps.

What You’ll Do

• Build, commission, and upgrade NEC Control Room systems.
• Troubleshoot hardware and software and integration in real-time.
• Support projects from start to finish, managing tasks via Azure DevOps.
• Perform upgrades, patching, and system optimisation.
• Maintain and enhance engineering documentation, standards, and processes.
• Provide technical support and coach team members, share knowledge across teams.
• Join a 24/7 on-call roster, delivering exceptional customer service (with travel as required).

What We’re Looking For

• 2+ years in similar roles
• Experience in the operating IT systems for the Emergency Services sector.
• Strong troubleshooting skills
• Experience working within project delivery environments
• Excellent communication skills + ITIL processes

Ready to Apply?
Update your resume and show us how your applications experience aligns with this role. Tell us why you're the right fit – we want to see your expertise in action to give your application full consideration.

Why NEC?

At NEC Australia, we’re more than a technology company—we’re innovators shaping the future. With over 50 years in Australia, we combine cutting-edge technology with talented people to create smarter, safer communities.

What’s In It for You?
✅ Bonus & wellness days (after 6 months)
✅ 14 weeks paid parental leave
✅ Up to 4 paid volunteer days per year
✅ Discounts on health insurance, travel, entertainment & more
✅ Salary sacrificing options (car leasing, super, etc.)
✅ Employee Assistance Program – free, confidential support for you & your family

Join Us & Make an Impact!

We embrace diversity, equality, and inclusion. Applications are strongly encouraged from Aboriginal and Torres Strait Islander peoples, people with disabilities, and individuals from culturally diverse backgrounds.

Ready to take your career to the next level? Apply now and let’s build something amazing together!