General Information Technology

Specialisation Description

General Information Technology work involves managing or performing work across multiple areas of an organization’s overall IT Platform/Infrastructure including analysis, development, and administration of:

• IT Systems Software, Hardware, and Databases
• Data & Voice Networks
• Data Processing Operations
• End User Technology & Software Support Conducts cost/benefit analyses for proposed IT projects as input to the organization’s IT roadmap.Specialization Match Note: Incumbents matching to this specialization are typically found in organizations with smaller/less complex IT Functions and perform work related to all areas of their organization’s IT Platform/Infrastructure.

Level Description

Senior level professional that applies advanced knowledge of job area typically obtained through advanced education and work experience. Works independently applying an advanced knowledge of a job area typically obtained through advanced education and work experience. Works to achieve results in a job area, overseeing and managing projects/ processes independently with limited supervision. Problems faced are difficult and are sometimes complex, though are routine. Coaching and reviewing the work of lower level professionals.