Software Engineer
Bangalore, KA, IN, 560029
Reporting Relationship: He will be reporting to a Technical Lead
Role Summary: We are seeking a highly motivated and results-oriented Production Support Developer to join our growing team. In this role, you will be responsible for troubleshooting and resolving issues within our production environment, ensuring the smooth operation and performance of our applications and systems. You will work collaboratively with various teams, including software developers, operations, and business stakeholders, to diagnose and fix problems quickly and efficiently
Responsibilities:
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Monitor production systems for potential issues and proactively identify and resolve problems before they impact users.
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Analyze incidents, diagnose root causes, and develop solutions to restore functionality and prevent future occurrences.
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Perform code fixes, develop scripts, and automate tasks to improve efficiency and resolution times.
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Collaborate with software developers to identify bugs and suggest improvements to code quality and stability.
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Document issues, resolutions, and knowledge gained for future reference and training purposes.
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Participate in on-call rotations to provide support outside of regular business hours.
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Stay up-to-date on the latest technologies and trends relevant to production support.
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Contribute to the development and improvement of internal processes and tools for production support.
Qualifications:
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Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).
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2+ years of experience in production support or a similar role.
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Strong understanding of software development lifecycle (SDLC) and troubleshooting methodologies.
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Proficient in scripting languages like Node/React, AWS, PowerShell.
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Experience with various operating systems, including Linux and Windows.
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Knowledge of relational databases (e.g., MongoDB, PostgreSQL) is a plus.
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Excellent problem-solving and analytical skills.
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Strong communication and collaboration skills.
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Ability to work independently and as part of a team.
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Excellent time management and organizational skills.
Specialization Description
General IT Applications Development includes analysis, programming, and configuration of end user applications and/or systems software including:
- Analyzing detailed business/functional/technical requirements and specifications for the application
- Coding internally developed applications and/or configuring commercial-off-the-shelf (COTS) applications using programming, scripting, and database languages
- Supporting application testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding application enhancements
Level Description
Entry to developing level professional with little or no prior experience required. Applies a broad theoretical job knowledge typically obtained through advanced education. Work is closely supervised. Works to deliver day-to-day objectives with limited impact on achievement of results for the job area. Explains facts, policies and practices related to job area. Problems faced are not typically difficult or complex.
Headquartered in Japan, NEC is a leader in the integration of IT and network technologies. With over 123 years of expertise in providing solutions for empowering people, businesses, and society, NEC stands tall as a champion in enabling change and transformation across the globe. Present in India since 1950, NEC has been instrumental in burgeoning India’s digitization journey continually for the past 70 years.
NEC India has proved its commitment to orchestrating a bright future through its diverse businesses from Telecommunications to Public Safety, Logistics, Transportation, Retail, Finance, Unified Communication and IT platforms, serving across the public and private sectors. NEC India, through the deployment of cutting-edge technology, has been powering India in seminal ways, making lives easier, safer, and more productive for all.
With its Centre of Excellence for verticals like Analytics platform solutions, Big Data, Biometrics, Mobile and Retail, NEC India brings to the table, innovative, seamless solutions for India and across the world.
NEC India is headquartered in New Delhi and has its offices panned across the country. It has branches in Ahmedabad, Bengaluru, Chennai, Mumbai, Noida and Surat.
Specialties:
IT & Networking Solutions, Unified Communication Solutions, Safety and Security Solutions, Integrated Retail Solutions, Data Centre Solutions, Safe and Smart City Solutions, Transportation Solutions, SDN Solutions, Carrier Telecom Solutions, and Solutions for Society.
