Sr Account Mgr - DHS

Sr. Federal Account Manager - DHS

Location: Arlington, VA or D.C.

We are seeking a highly motivated and experienced Senior Federal Account Manager to join our dynamic team at NEC National Security Systems (NSS). The ideal candidate will have a proven track record in sales and account management, with a focus on driving business growth within the Department of Homeland Security (DHS), specifically Customs and Border Protection (CBP), through security solutions. This role requires exceptional communication skills, technical sales expertise, and a strategic mindset to analyze market trends and customer needs effectively.

Responsibilities:

Sales and Business Development (40%):

Developing medium to long-term sales plans and preparing strategies to grow, protect and diversify relationships with targeted DHS / CBP customers.

Face to face sales to new customers and cross/up/repeat sales to existing customers.

Perform sales activities to achieve or exceed assigned revenue objectives and sales quotas.

Contact and visit prospective customers to determine needs, create and deliver sales presentations, and close new sales orders in line with NEC NSS’s business objectives and profitability guidelines.

Utilize warm calling techniques to nurture leads through the sales funnel and expand business relationships with existing customers.

Developing and delivering sales bids / proposals / presentations and conducting product demonstrations.

Collaborate with cross-functional teams to align product offerings with client needs and market demands.

Maintain sales records and prepare sales reports using Salesforce or similar CRM platforms to track activities and manage client interactions.

Relationship Development and Management (40%):

Develop and maintain strong relationships with key clients, particularly within DHS and Customs and Border Protection, to ensure long-term satisfaction and retention.

Manage all facets of the business relationship, marshalling NEC NSS resources to achieve a high degree of customer satisfaction.

Maintain regular contact with clients through phone calls and on-site visits to ensure ongoing satisfaction and relay client feedback to product development staff.

Alert clients to new or improved products/services, such as enterprise-level security products, biometrics (facial, iris), machine vision, cybersecurity, IAM, threat detection, and pre-primary zones.

Strategic Growth Initiatives (20%):

Provide key strategic input for company growth, including decisions on market entries, mergers, and acquisitions.

Conduct thorough market analysis to identify opportunities for business development and expansion in federal security markets.

This list is intended only as a guide and summary of the typical functions of the position. It is not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties to which the employee may be assigned. An employee’s supervisor may ask the employee to perform additional duties or take on additional responsibilities without notice. This list is neither complete nor permanent and may be amended at any time in the Company’s sole discretion.

Prerequisites:

• At least 8 years’ experience developing and selling enterprise-level product-based solutions to the US Department of Homeland Security.
• Experienced selling Enterprise Security Products (biometrics, machine vision, cyber security, IAM, port of entry threat detection, pre primary zone detection, etc.)
• Demonstrated experience selling pilot projects and growing those pilots into enterprise-level programs.
• Broad personal knowledge and relationships with key stakeholders within DHS.
• Known as a trusted advisor.
• Ability to understand, craft, and articulate complex technology solutions.
• Minimum Active SECRET clearance. TOP SECRET desirable.

Education:  Bachelor’s degree.

Skills:

• Proven experience in technical sales and account management, with a track record of meeting or exceeding sales targets.
• Strong analytical skills to interpret data and make informed decisions.
• Excellent verbal and written communication skills, with a knack for building rapport with clients.
• Proficient in account management practices and business development strategies.
• Familiarity with Salesforce or similar CRM platforms for tracking and reporting.

The anticipated salary range for this position is $122,000 to $158,000 with a target annual $110,000 sales incentive program; depending upon the selected candidate’s relevant experience, the exact salary for the role may fall outside of this range. This role will also be eligible to participate in the Company’s bonus/incentive program(s). NEC NSS offers an extensive benefits program and the role will also include, a Health Insurance package with options that include multiple Medical and Dental coverage options, Pharmacy Insurance, Vision Insurance, Life and Accidental Death and Dismemberment Insurance, Salary Continuation and Voluntary Long-Term Disability Coverage, an Employee Assistance Program (EAP), Adoption Assistance Program, 401(k) with a 50% match up to 6% of employee contribution, 15 PTO days, 10 paid sick days, 11 paid public holidays, Continuing Education and Tuition Reimbursement, 2 paid Community Service Days, a Travel Assistance Program, Pre-Paid Legal plans.

Why Join Us?

Join NEC NSS as we innovate and expand our biometric security solutions, delivering exceptional value to our clients. If you are passionate about driving results through effective account management and sales strategies in a competitive market, we encourage you to apply.

ABOUT NEC CORPORATION OF AMERICA

Headquartered in Irving, Texas, NEC Corporation of America (NEC) is a leading technology integrator providing solutions that improve the way people work and communicate. NEC creates the social values of safety, security, fairness and efficiency to promote a more sustainable world where everyone has the chance to reach their full potential.

With a global team of 100,000, and 64,000+ technology patents, we deliver one of the industry’s strongest and most innovative portfolios of communications, analytics, security, biometrics, and technology solutions that unleash customers’ productivity potential. Through these solutions, NEC combines its best-in-class solutions and technology to solve today’s most complex business problems. NEC Corporation of America is a wholly owned subsidiary of NEC Corporation, a global technology leader with a presence in 140 countries and $27 billion in revenues. Backed by 123 years of innovation and experience, NEC knows what it takes to change and stay ahead of technology's continuous evolution. It is our capability to leverage decades of award-winning technologies and research that has enabled NEC to remain an Information and Communications Technology (ICT) leader and through problem resolution, bring new value to people, organizations, and society.

NEC Corporation of America and its subsidiaries is committed to the maximum utilization of all human resources and the goal of Equal Employment Opportunity/Affirmative Action. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, marital status, disability, genetic characteristics, height, weight, arrest record pertaining to misdemeanors or status as a Vietnam era or special disabled veteran, or any other class protected by applicable federal, state, or local laws.

EOE-Minorities/Females/Protected Veterans/Individuals with Disabilities.